The outage impacting CDK’s dealer management system, employed to finish bargains, track store profitability and keep track of personnel compensation, has “plunged the vehicle retail industry into disarray”, JPMorgan analysts reported final week.

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Peer Lithia Motors stated on Monday it had seasoned disruptions in its CDK-hosted process in North The us, and which the incident was more likely to Have got a negative effect on its enterprise operations till the methods are completely restored.

AutoNation and peer Group 1 Automotive explained they were making use of alternate procedures like manual paperwork to conduct their business enterprise. Each explained they'd taken precautionary measures to safeguard their data.

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The dealership sold just about 100 cars through a big sale it placed on last week, Seavitt explained, but simply because CDK generates the paperwork required to formally go the vehicle off to The shopper, those autos are in limbo.